Digital marketing into the Shenzhen and the Greater Bay Area

Shenzhen and the Greater Bay Area opportunities, challenges and next steps.

There is no secret that China is Australia’s most important trading partner. The Northern Territory is in a prime position to reap the benefits of this dynamic trading partnership due to our close geographical proximity.


In addition, direct flights to Shenzhen should help accelerate trading between the Territory and China’s economic engine known as the Greater Bay Area.


The Greater Bay Area (GBA) is part of a very ambitious Chinese initiative to reshape the historical Pearl River Delta which includes Hong Kong, Macau, Shenzhen and other cities in Guangdong province into China’s Silicon Valley.


For Northern Territory businesses it will represent the ability to trade with a market of more than 68 million people with a GDP output of US$1.4 trillion (Austrade, 2018).


As with any ambitious plan, GBA has a number of challenges to overcome. Perhaps the biggest challenge will be integrating the two autonomous regions of Hong Kong and Macau which have different political, tax and legal systems which could complicate its potential growth. 


Despite some of its logistical and political challenges what makes GBA so unique is that unlike the U.S. Silicon Valley which bases most of its growth from digital technologies, GBA has a very diversified economy. Twenty of the world’s top 500 companies are based there and include different industries like auto-manufacturing, electronics, real estate, and finance as well as digital technologies.


Some of the most important technology companies like Tencent, ZTE and Huawei are headquartered in Shenzhen. Hong Kong is one of the most important financial centres in the Eastern hemisphere and, Macau generates three times the gambling revenue when compared to Las Vegas making it the most important gambling centre in the world.


This diversity has helped companies in the region to develop new technologies and products that are shaping the future such as artificial intelligence and the Internet of things.


This allows them to compete in a global market in other sectors and makes it a very attractive place to do business and trade.

Who can benefit?

Businesses in all sectors of the Northern Territory’s economy can benefit from trading with the Greater Bay Area. The mining sector can benefit by exporting minerals to cities like Shenzhen, Zhuhai or Foshan for manufacturing, retailers can benefit from emerging e-commerce platforms, and the interest in China for Australian goods will continue to grow as people’s purchasing power increases.



Another area that could benefit is tourism, as direct flights will bring people looking to do business in the Territory but also explore all that the Territory has to offer.


International Education could benefit as the demand for talented and skilled workers with cross-cultural experience grows in the GBA. Exchange of people and ideas could also benefit the Territory in the form of technology startups and new services aimed at facilitating two-way trading between both regions.

Social media for business in China

One way for businesses to develop a presence in the region is by using social media. This is another area in which the one country two systems administrative regime creates some interesting challenges.



Firstly, most western social media channels such as Facebook are blocked in China. However, they are available in Hong Kong, in fact, 70% of internet users in Hong Kong are on Facebook, WhatsApp is also quite popular with 74% uptake.


Hong Kong as a financial hub tends to be more open to outside influences, Hong Kongers tend to be more cosmopolitan, English literacy is higher and their culture has been westernised through their colonial past.


However, this also means that competition for market share is higher and targeting through Facebook or Google advertising will require significant investment.


As mainland China plans to integrate Hong Kong further into the Chinese economy, the traffic of people from the mainland and the cultural influences have also helped usher the popularity of Chinese social media platforms.


Therefore, social media platforms such as WeChat (Chinese: 微信; pinyin: Wēixìn; literally: ‘micro-message’) are part of the daily life of people on both sides of the Pearl River Delta.

WeChat: China’s biggest Social Media Network

WeChat can be described as WhatsApp plus Facebook on steroids. In China, the platform is used for more than connecting with friends and family.


WeChat can be used for purchasing goods and services through WeChat Pay, this payment method can be found everywhere in China, even some small remote street stalls can offer this type of payment method.


A business can also set up an official page on WeChat which functions similarly to a Facebook page. However, to set up an official page you will need to set up a legal company in China.


If you wish to interact with existing customers on WeChat you can open a personal account, and you can use the name of your business but the drawback is that WeChat accounts are attached to the person that created it and are not transferable.



Another interesting dynamic in China is that QR codes are widely used. If you have a WeChat account, you can add your page or profile QR code to your website or collateral materials like your business card or banner to engage with your customers.

TikTok: China’s first global social media network

Another growing Chinese social media platform that is taking hold in the west is TikTok (Douyin in Chinese: 抖音). This social media app is similar to what Vine used to be, people create short videos with music and a lot of filters and speeds to match the video to the music.



In February 2019 TikTok exceeded one billion installs from the App store and Google Play.


Experts regard TikTok as the social media for Gen Z or “the Instagram for the mobile video age”.


Tik Tok is still a relatively new platform that is still growing worldwide and fairly untouched by advertisers in the west which makes it a very attractive option for brands looking to target to younger audiences. 


Also, it is important to know that the western version of the app and the one used in China are different. However, TikTok is growing globally and businesses such as education providers can leverage its popularity with young people to promote their services among potential customers that are already in Australia or other parts of the world.

Search engine advertising in China

Google is also blocked in Mainland China. However, Pay Per Click (PPC) Advertising is available through China’s largest search engine, Bai du (Chinese: 百度; pinyin: Bǎidù). Potential advertisers need to be aware that the process to open an ad account in Bai du is a lot more complicated than a Google ad account. 



There are only two ways to set it up, through one of Bai du’s offices in Beijing or Shanghai which is time-consuming and complicated or through a Bai du partner agency.

Things to consider before advertising in China

It is also important to consider that tariffs and regulations might be different between the autonomous regions of China and the mainland, therefore it is paramount to research your target market to make sure that your product is adequate and to choose the right social media channel and message.



To learn more about how to benefit from selling your goods or services online stay connected to our OBM page and Captovate’s Facebook page

18 Feb, 2024
In the dynamic landscape of the Northern Territory's transient workforce, change is a part of the game. If you're taking on a new role that involves website management, we're keen to connect with you to help you understand how we can support you.
By Karen Hawkes 28 Jan, 2024
With many of us thinking about what the year ahead might look like, it’s timely to look at the trends driving 2024.
Build verse web
By Emeline Laurent 10 Nov, 2023
Creating a website can be an exciting endeavour, much like building your own house. Just like home construction, the process requires thoughtful consideration and strategic planning to avoid pitfalls.
By Karen Hawkes 29 Sep, 2023
Starting a web project is an exciting endeavour, but it can also be overwhelming if you don't have a clear plan in place.  To ensure your web project gets off to a great start, there are five essential elements to set you on the path to success.
Hosting and Support
By Karen Hawkes 29 Jun, 2023
Website hosting provides the space for your website to exist, domain registration gives you a unique online address, and ongoing support ensures your website is well-maintained and up-to-date. Just as you invest in your physical house to keep it presentable and functional, investing in website support helps you provide a positive user experience and keep your online presence thriving.
14 Jun, 2023
From July 1, Universal Analytics will stop processing. This means you will need to upgrade to GA4 to keep all of your data. Google Analytics 4 (GA4) is the newest version of Google's analytics platform, designed to provide deeper insights and enhance tracking capabilities. In this blog post, we'll walk you through how to upgrade to GA4, and also how to keep your historical analytics data. How to upgrade to GA4 Login to Google Analytics Go to GA4 Setup Assistant Click Open connected property Click Go to your GA property Select Data Streams on the left hand panel Select your stream Select View tag instructions and follow the steps to install the tag manually Now go back to Setup Assistant and complete the checklist to finalise your upgrade to GA4 How to save your historical data You will also need to make sure you download any historical data you want to keep. Go to your Universal Analytics Select the report you want to download. Note that you will need to download these individually, so under Audience you would need to download Overview, Active Users, Audiences etc separately. Set your date range Click Export and select your preferred file type
02 Jun, 2023
Social media is a powerful tool for businesses to connect with their audience, increase brand awareness, and drive traffic to their website. But in order to see success, it's important to avoid common mistakes that can hurt your organic reach and engagement. Here are the top 5 organic social media mistakes to avoid: 1. Not having a clear social media strategy Posting without a strategy is like driving without a destination. You might reach somewhere, but it's unlikely to be where you want to be. A social media strategy should start with defining your goals. What do you want to achieve with your social media? Do you want to increase brand awareness, drive website traffic, generate leads, or boost sales? Once you've identified your goals, you can then determine who your target audience is and what type of content will resonate with them. Always remember it's important to have a mix of content, so you don't oversaturate your audience with the same type of posts. 2. Focusing on quantity over quality Posting frequently is important, but not at the cost of quality. Posting low-quality content can lead to your audience disengaging if they feel like you are bombarding them with content they aren't interested in. Instead, focus on creating high-quality content that provides value to your audience. 3. Ignoring engagement and feedback Social media is all about engagement, so it's important to listen and respond to your audience. Ignoring comments or feedback can result in a loss of trust and decreased engagement. 4. Posting at the wrong time Posting at the wrong time can result in your content being missed by your target audience. Make sure to research the best times to post on each social media platform to maximise your reach and engagement. We also recommend taking a look at your stats to see if there are particular days or times of the day that your audience engages with you. 5. Not analysing your data Analysing your social media metrics is essential to understanding what's working and what's not. Without this data, you won't be able to adjust your strategy and improve your social media performance. Use analytics to identify your best-performing content, optimal posting times, and audience demographics. For example, perhaps you always thought that your core audience is women ages 25-35, but your stats show that 35-45 year olds are actually more engaged. This means you can adapt your content strategy to better serve that audience demographic. 6. Not adapting to algorithm changes Social media algorithms are constantly changing, and these changes can have a significant impact on how content is distributed and seen by audiences. Not adapting to this can have a detrimental impact on your social media efforts, so stay up to date and adapt your strategy as needed. For example, the algorithm currently favours reels and video content over static content, so try and incorporate these where possible.
By Claudia Lee 15 May, 2023
What is web accessibility and why is it important? Web accessibility is the practice of designing and developing websites in a way that makes them usable to people with disabilities. Accessibility is a critical factor in ensuring that everyone can use and benefit from the internet, including accessing information, using online services and participating in social and economic activities. It is estimated that over one billion people worldwide have some form of disability, and many of them rely on assistive technologies to navigate and interact with websites. Unfortunately, many websites are still not accessible, despite the significant progress that has been made in recent years. There are a variety of ways you can improve your websites accessible, which can include: Providing keyboard navigation: People with mobility impairments may not be able to use a mouse or other pointing device, so providing keyboard navigation options can help them navigate a website more easily. Ensuring sufficient colour contrast: People with visual impairments or colour blindness may have difficulty reading content with low colour contrast. Ensuring sufficient colour contrast between text and background can help improve readability. Using appropriate heading structures: Clear heading structures help people with cognitive disabilities or screen readers understand the content on a page more easily. Web accessibility is a legal requirement in many countries such as Australia, but it also helps to promote inclusivity and diversity, and is a critical factor in creating an accessible and equitable digital world. How to make your website accessible One of the tools that can help improve the accessibility of your website is the Userway Accessibility Widget. This widget helps you to put users first regardless of their abilities, and ensures your website is compliant with the Web Content Accessibility Guidelines (WCAG). This widget is designed to provide users with a range of accessibility options to make it easier for them to access and navigate websites. For example, users with visual impairments can use the widget to adjust the font size, contrast, and colour scheme of the website. This can make it easier for them to read the content and navigate the site. Users with hearing impairments can also use the widget to enable closed captions for videos or adjust the volume of audio content. The Userway Accessibility Widget also includes features that can help users with mobility impairments. For example, users can use the widget to enable keyboard navigation or to skip directly to the main content of the website. This can be particularly helpful for users who have difficulty using a mouse or other pointing device. Another benefit of the Userway Accessibility Widget is that it is designed to be customisable. You can choose which accessibility options to include in the widget and can customise the look and feel of the widget to match your website's design. This means that the widget can be seamlessly integrated into any website without disrupting the site's aesthetic.
Show More
Share by: