AI in Action: Claude
NT Government Flexible Skills Program · Participant Worksheet
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Before you start
Make sure you have everything ready before the session gets going.
Note:
Free accounts are fine for everything today. If Claude tells you it has reached a limit, let a facilitator know.
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Choose your path
Everyone starts somewhere different. Pick the option that best describes you — the worksheet will guide you from there.
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New to AI
I haven't used ChatGPT or other AI tools before — I want to start fresh and build from scratch
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Coming from ChatGPT
I've been using ChatGPT and want to bring what it already knows about me into Claude
🌱 New to AI pathway
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Bring Claude up to speed
Claude doesn't know anything about your business yet — but it's very good at asking the right questions. One prompt is all it takes to get started.
In Claude
Let Claude interview you about your business
Open a new chat in Claude and paste this prompt. Claude will ask you questions one at a time — just answer them in your own words. At the end, it will write your instructions for you.
I'm new to AI and want you to get to know my business so you can help me effectively. Please ask me one question at a time — up to 8 questions — to understand what my business does, who my customers are, where I'm based, my communication style, and what I'd most like help with.
Once I've answered all your questions, write a set of Claude Instructions I can save in my settings. Make them practical and written in second person — ready to paste directly.
Tip:
Answer in plain language — you don't need to be precise or technical. The more natural your answers, the better Claude understands you.
Before you paste
Add your personal preferences
Before saving, add a few lines at the bottom of your instructions about how you like things written. These small preferences make a big difference to how useful Claude's responses feel.
Ideas:
Never use em-dashes (—) in your responses · Always write headings in sentence case, not title case · Keep responses concise — I'll ask if I need more detail · Don't use bullet points unless I ask · Always ask me one clarifying question before starting a task
Write your preferences here, then add them to the bottom of your instructions:
Save to Claude
Paste your instructions into Claude's settings
This saves your instructions so Claude applies them to every conversation going forward.
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Click your profile icon
in the bottom left of Claude
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Click Settings
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Find the box labelled "Instructions for Claude"
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Paste your instructions in and save
💬 Coming from ChatGPT pathway
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Bring Claude up to speed
ChatGPT already knows a lot about your business. We're going to use that to set up Claude — so it understands who you are from the very first message.
In ChatGPT
Get ChatGPT to write your Claude instructions
Open a new chat in ChatGPT and paste this prompt. Answer its questions, then wait for it to write your instructions.
You know my business well from our previous conversations. I'm now setting up Claude as my AI assistant and need your help writing my Claude Instructions.
Before you write anything, ask me up to 4 clarifying questions — especially about: my tone and communication style, what I use AI for most, my audiences and any sensitivities, and anything missing from what you know.
Once I've answered, write Claude Instructions covering:
1. What my business does and who we serve
2. Tone and brand voice
3. What I most need AI help with
4. How I want Claude to respond
5. Constraints — Australian English, never guess facts, no jargon
Write it ready to paste directly into Claude. Second person, practical, no fluff. End with a heading "A note on working with me" and add 2–3 personal preferences you've picked up.
Tip:
Read before you paste — ChatGPT may include things that are outdated. A quick edit now saves confusion later.
Before you paste
Add your personal preferences
Before saving, add a few lines at the bottom of your instructions about how you like things written. These small preferences make a big difference to how useful Claude's responses feel.
Ideas:
Never use em-dashes (—) in your responses · Always write headings in sentence case, not title case · Keep responses concise — I'll ask if I need more detail · Don't use bullet points unless I ask · Always ask me one clarifying question before starting a task
Write your preferences here, then add them to the bottom of your instructions:
Now switch to Claude
Paste your instructions into Claude's settings
Follow these steps to save your instructions so Claude applies them to every conversation.
1
Click your profile icon
in the bottom left of Claude
2
Click Settings
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Find the box labelled "Instructions for Claude"
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Paste your instructions in and save
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Build an artifact
Artifacts are live visual outputs Claude builds right inside your chat — infographics, documents, web pages, and more. But first, if you're new to AI, let's see what Claude already knows about your world.
Choose your idea
Now let's build something visual
Pick an idea below to get a ready-made prompt, or describe your own idea directly in Claude.
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FAQ page
Top 5 questions your customers ask, formatted for your website
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Services overview
A clean one-page summary of what you offer and who it's for
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Social media post
A visual post promoting your business or a specific service
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Quote or proposal template
A branded one-page template you can reuse with clients
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Event or promotion flyer
A simple promotional visual for an upcoming event or offer
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Team bio or profile
A professional profile card for yourself or a team member
Or just describe what you want in the Claude chat — Claude will work it out.
Refine & style it
Now make it yours
Use these prompts to bring in your branding and polish the result. Copy any that are relevant and paste them into the same chat.
Add your brand colours
Update the design to use my brand colours — primary: [your colour or hex code], secondary: [your colour or hex code].
Match my website style
Look at my website for style reference: [paste your website URL]. Update the artifact to match the look and feel.
Adjust the tone
Rewrite the copy to sound more [friendly / professional / direct / conversational] — this is going to [describe your audience].
Change the layout
Redesign the layout so each section is in its own card with more whitespace. Make the heading larger and bolder.
Add my business name
Add my business name "[your business name]" prominently at the top. Include my tagline: "[your tagline]" if I have one.
Add contact details
Add my contact details to the bottom: phone [your number], email [your email], website [your URL].
What other artifacts or ideas could be useful in your business?
You have learnt a lot about AI already today. Is there something specific you would like to learn how to do?
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Prompt reference
All the prompts from today in one place — copy and reuse them any time after the session.
Step 1 — New to AI
Let Claude interview you
I'm new to AI and want you to get to know my business so you can help me effectively. Please ask me one question at a time — up to 8 questions — to understand what my business does, who my customers are, where I'm based, my communication style, and what I'd most like help with.
Once I've answered all your questions, write a set of Claude Instructions I can save in my settings. Make them practical and written in second person — ready to paste directly.
Step 1 — Coming from ChatGPT
Get ChatGPT to write your Claude instructions
You know my business well from our previous conversations. I'm now setting up Claude as my AI assistant and need your help writing my Claude Instructions.
Before you write anything, ask me up to 4 clarifying questions — especially about: my tone and communication style, what I use AI for most, my audiences and any sensitivities, and anything missing from what you know.
Once I've answered, write Claude Instructions covering:
1. What my business does and who we serve
2. Tone and brand voice
3. What I most need AI help with
4. How I want Claude to respond
5. Constraints — Australian English, never guess facts, no jargon
Write it ready to paste directly into Claude. Second person, practical, no fluff. End with a heading "A note on working with me" and add 2–3 personal preferences you've picked up.
Step 2 — Business insight prompts
Business health check
Act as a straight-talking business advisor who has just learned about my business. Give me an honest assessment — what I'm likely doing well, where I probably have gaps, and what three things you'd prioritise if you were me. Be specific and direct.
Competitor landscape
Based on what you know about my business and industry, who are my likely competitors? What do they typically do better or worse than a business like mine? What should I be paying attention to?
Customer questions
What are the 10 questions my potential customers are probably asking before they decide whether to use a business like mine? For each question, what's the best way I should be answering it?
Step 2 — Artifact prompts
FAQ infographic
Create a Claude artifact — an infographic showing my top 5 FAQs in a clean, shareable format. Use my brand colours if you know them.
Services overview
Create a Claude artifact — a one-page services overview for my business. List each service with a short description and who it's for. Make it clean and easy to scan.
Quote or proposal template
Create a Claude artifact — a branded one-page quote template I can reuse with clients. Include sections for scope, pricing, timeline, and next steps.
Step 2 — Styling prompts
Brand colours
Update the design to use my brand colours — primary: [your colour or hex code], secondary: [your colour or hex code].
Match website style
Look at my website for style reference: [paste your website URL]. Update the artifact to match the look and feel.
Add contact details
Add my contact details to the bottom: phone [your number], email [your email], website [your URL].
My notes
Ideas I want to try with Claude after today:
Questions I still have:
Feedback
Please complete our feedback form (it's a requirment for our NTG funding agreement).
There are paper copies, or you can access the online survey at the link below.