The approach

The City of Darwin website redevelopment was all about making it easier for Darwin residents to find the info they need, while aligning the design with their new brand.

Applying City of Darwin's brand guidelines, our designer used colour themes and set icons to represent each area of the site. This helps people to become familiar with the areas of the site they regularly visit.

One of the challenges of content-dense sites like City of Darwin is that there is a huge amount of information for a user to navigate. Captovate's UX Strategists came up with a solution where they developed a mega menu to reach lower level pages with less clicks. Users can browse through different levels of the site without committing to a page - in short, you can find what you want with less effort.

We used our intranet product Tribe to build the new City of Darwin Intranet. The intranet has a range of great features to make it a breeze to use for staff of all skill levels, including file sharing, global search, a knowledge base and people directory. We ran training for the City of Darwin team and continue to provide ongoing support when they need it.